Thinking about ordering on DoorDash? Read this first.
We appreciate you either way. But if you care about saving a few bucks, getting the food a little fresher, and keeping your dollars in Killeen — ordering direct is the better move. Here's the honest breakdown.
We love our customers. We're just asking you to read the fine print.
DoorDash is a convenient app. Millions of people use it, and we get it. But the convenience isn't free — and most of the cost lands on you and on local restaurants like ours.
DoorDash is a publicly traded tech company headquartered in San Francisco, California. The app makes money two ways: it charges restaurants a commission on every order (commonly 15% to 30% per order), and it charges you delivery fees, service fees, and a small-order fee on top. Sometimes menu prices on DoorDash are also marked up above what we charge in-store.
Order Direct vs. Order on DoorDash
Same food. Same kitchen. Two very different experiences for your wallet — and for us.
What you're really paying for on DoorDash.
The sandwich price you see isn't the full story. Here's what gets added and where it ends up.
Menu markup
Restaurants often raise menu prices on third-party apps to offset the commission they'll lose. You pay more than you would in-store — for the same sandwich.
Service fee
A percentage-based fee DoorDash adds to your subtotal. It goes to DoorDash, not the restaurant, not the driver.
Delivery fee
A separate fee for getting your order to you. The driver sees some of this as pay; DoorDash keeps a share.
Small order fee
Order under a threshold? Expect another few bucks tacked on before you even see your total.
Restaurant commission
Behind the scenes, DoorDash charges us a commission (commonly 15–30%) on the order total. That money doesn't show up on your receipt — it comes out of ours.
And the tip
On top of all that, you're still expected to tip the driver. Rightly so — but it's more money on a bill that was already loaded with fees.
Ordering direct keeps Killeen dollars in Killeen.
We're a family-run Puerto Rican sandwich shop on Veterans Memorial Blvd. Every dollar you spend with us directly pays our team, buys ingredients from suppliers we use, and keeps the lights on in a Bell County small business. When you order through DoorDash, a significant cut of that same dollar is routed to a tech company headquartered in California — thousands of miles from Central Texas.
Restaurant commission
Typical range third-party apps charge restaurants per order, before any fees you also see.
Extra fees when you order direct
No service fee. No app markup. Just our real menu prices, the same as walking in.
Stays with us & the community
Pays our team, our suppliers, and this local business — not a corporate HQ in California.
Faster than opening the DoorDash app.
Same convenience. Without the markup.
Tap "Order Direct"
Our direct ordering page opens in seconds. No account required to browse.
Pick your sandwich
Browse the full menu at real in-store prices. No hidden markup.
Choose delivery or pickup
We'll confirm delivery availability based on your address.
Enjoy it hot
We make it fresh. You eat it happy. Killeen keeps the money local.
Skip the fees. Keep the flavor.
Same loaded Puerto Rican sandwiches. Same delivery. Just without the third-party tax on your bill.
Order Direct NowDoorDash vs. Direct — FAQ
So are you actually on DoorDash?
Some customers find us there because that's how they discovered us. That's fine. But if you already know us, ordering direct is always better for you and for us.
Is the food different if I order direct?
It's the same kitchen and the same sandwiches. The difference is how fast it moves — direct orders come straight to us and go out in our own flow, without waiting on a driver match in the DoorDash system.
Do you deliver when I order direct?
Yes. Our direct ordering page confirms delivery based on your address. You can also choose pickup.
Why doesn't DoorDash just charge less?
Their business model depends on those fees and commissions — that's how the company makes money. It's not a bad thing, it's just someone else's business. Ours depends on you, here in Killeen.
What if I have a problem with my order?
Call us directly at (254) 317-3566. We'll make it right — no app chat bot in between.